Virus Alert – Metropolitan Police Virus | Removal Instructions

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Virus Alert – Metropolitan Police Virus / Scam Alert & Removal Instructions

The Metropolitan Police virus is becoming quite a common sight again recently. This virus can be caught in many of the usual ways such as downloading music, through your e-mail and also from websites infected with malware etc.

This virus can be quite a tricky one to remove, mainly for the reason that as soon as your computer boots up, it will take away all functionality by removing your desktop and taskbar, and will also prevent you from using the task manager. (Also with certain strains of this virus you will not be able to access safe mode and the PC will either freeze or keep rebooting).

Screen-shots of the Metropolitan Police Virus and UKash Virus can be seen at the bottom of this post.

 

Metropolitan Police Virus Removal Guide

There are several methods you can try to remove the Metropolitan Police Virus which include the methods listed below.

Method 1 – Safe Mode

Power on your PC and bring up the advanced boot options by hitting the relevant function key (usually the F8 key) before the operating system starts to boot up.

Once the advanced boot options menu is shown, select the option ‘Safe Mode’ and hit the enter key (using the keyboard up and down arrows). The system will then start to boot loading all of the basic processes that are required. Once the system has booted in safe mode then go to the ‘system restore’, located (Start Menu > All Programs > Accessories > System Tools > System Restore) depending on what operating system you are on. Follow the instructions provided and select a restore point which is before you were infected by the virus. The system restore will then restore your PC to the date that you selected and will shut down and reboot during the process.

Also just as a side note for less experienced people, system restore does not restore your documents and files, it only affect software and programs that were installed or changed since the restore date.

If System Restore doesn’t work or if it doesn’t have any restore points to restore to then try and run a virus scan on your computer using your anti-virus program. If you don’t have an anti-virus program on your computer then the easiest way would be to log on to a different PC and download one, then save it to a removable drive such as a USB drive or a CD depending on the size of the anti-virus program.

If Method 1 – safe mode doesn’t work to remove the Metropolitan Police Virus then follow method 2.

 

Method 2 – Safe Mode with Command Prompt

On start-up bring up the advanced boot options by hitting the relevant function key (usually the F8 key) before the operating system starts to boot.

Once the advanced boot options menu is shown, select the option ‘Safe Mode with Command Prompt’ (using the keyboard up and down arrows). The system will then boot with a command prompt. Once the command prompt is on the screen type “explorer.exe” and hit the return or enter key, this will give you your on screen display again. Once you have your on-screen display back then go to ‘backup and restore’ depending on what operating system you are on. Run a system restore to a date before you had the virus. The system restore will then restore your PC to the date that you selected and will shut down and reboot during the process.

Also just as a side note for less experienced people, system restore does not restore your documents and files, it only affect software and programs that were installed or changed since the restore date.

Once the system restore has completed you should run a virus scan on your machine to check that your computer is malware and virus free. I would suggest downloading and using Hitman Pro for a one time scan, which you can download from here.

If for any reason the system restore doesn’t work, or if your system doesn’t have any restore points to restore to, then follow method 3.

 

Method 3 – Virus Scan and Removal

Follow the start of method 2 and boot your system up with the command prompt. Once you have the command prompt, type ‘explorer.exe’ and hit enter. This will give you the visual display.

Once you have the display up then open your anti-virus software that you have installed on your PC and then try and run a virus scan on your computer. If you don’t have an anti-virus program on your computer then the easiest way would be to log on to a different PC and download one, then save it to a removable drive such as a USB drive or a CD depending on the size of the anti-virus program.

 

Method 4 – System Configuration Menu

Go to the start menu and select the ‘Run’ tool (Start Menu > All Programs > Accessories > Run). Type ‘msconfig.exe’ in the input box and then click OK. This will bring up the system configuration menu, in this menu select the diagnostic start-up and then restart your computer. This will load only the basic devices and services required for the system to boot and run. Once the computer has restarted, run a virus scan on your PC and remove all the detected viruses via the anti-virus software. Once the anti-virus has finished removing all the malware, open up msconfig again and set it back to ‘Normal Startup’ and restart the computer and the virus should be removed.

 

Finally

If none of the options above work to remove the Metropolitan Police Virus then I would suggest that the simplest way to continue would be to reinstall the operating system, ensuring that you have backed up all of the important or needed data off the hard drive and then restoring it all on the fresh installation.

Images and screenshots of the Metropolitan Police Virus / Malware Scam

Police VirusMetropolitan Police Virus
 

1 comment to Virus Alert – Metropolitan Police Virus | Removal Instructions

  • System Restore helps you restore your computer’s system files to an earlier point in time. It’s a way to undo system changes to your computer without affecting your personal files, such as e‑mail, documents, or photos. Because the Metropolitan Police virus will not allow you to start the computer in Windows regular mode, we will need to start System Restore from the Safe Mode with Command Prompt mode.

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